Salesforce Consulting
World's best CRM
Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere. Salesforce is the world’s #1 customer relationship management (CRM) platform.
Improved Productivity
Salesforce customer service plays a huge role in enhancing the productivity of service agents on a regular basis. Starting from the real-time chat service to reducing the workload on service agents, CRM acts as a productivity booster. Omni-channel presence is another great feature that helps the service professionals. They can simply converge the customer under a single umbrella and provide prominent solutions.
CloudSquad provides Salesforce consulting and services including
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Salesforce Cloud Implementation Services
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Salesforce Resource Staffing Solutions
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Salesforce Integrations
Salesforce Solutions
Sales Cloud
With Sales Cloud, you can grow your accounts faster, find new customers faster, and close deals faster — from anywhere.It fully customizable product that brings all the customer information together in an integrated platform that incorporates marketing
Pardot & Marketing
Pardot is a marketing automation solution that enables marketers to identify prospective customers that are most likely to convert. Marketers discover this by communicating with prospects in the right way, at the right time. And a SaaS Platform.
B2B Cloud
B2B Cloud Services enable you to connect, collaborate, build, and manage your partner communities. Ranging from on demand to fully managed, these solutions provide you with the flexibility to quickly adapt as business needs change
Service Cloud
Service Cloud by Salesforce is one of the world's most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email. Service Cloud enables users to automate service processes, streamline workflows
Financial Cloud
Cloud Financials. Deliver decisive insights into your company's financial position and profitability with a comprehensive global solution designed for organizations of every size and industry. Use Fusion Cloud Financials
B2C Cloud
Salesforce B2C Commerce Cloud is a leading enterprise cloud platform that comes with a full set of out-of-the-box features and mighty capabilities to let you transform consumers' shopping experiences across all digital channels
Our Salesforce Offering
Advisory
Implementation
Integration
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Cloud Readiness Assessment
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Cloud strategy definition
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SaaS CRM / technology platform evaluation
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Business process mapping with SFDC
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CRM / Force.com apps
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Architecture / application design and implementation roadmap definition
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Service Cloud, Sales Cloud
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Marketing Cloud, Customer Portal, Partner Portal etc.
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Full lifecycle implementation using different delivery models
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SFDC Instance consolidation/ optimization testing and UAT support
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Training services
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Integration strategy definition
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Data interface development for Salesforce.com CRM / apps
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Integration of Salesforce.com CRM/ applications with legacy, in house third/ party applications
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Migration & integration of unstructured data between Salesforce.com and on premise apps
Data Migration
Managed Service
Force.com
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Data migration from legacy to Salesforce.com applications
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Data extraction, data deduplication
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Implementation of Data Lifecycle Management & Archival Solution for cloud apps
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L1 / L2 / L3 support
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24x7, 24x5, 16x5, 8x5 support models
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Application, Technical, Integration, data support
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Application Enhancement services
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Support Transition
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Vendor co-ordination
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Development of business apps on Force.com platforms
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Development of mobile extensions to Force.com applications
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Development of public and private sites
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Migration of applications from legacy/ on premise platforms to Force.com
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LWC/Aura based development